Once your order has been placed, you will be unable to edit it. However, we can make changes to your order on your behalf, as long as they are made before 2pm GMT on the day your order is due to be dispatched. Please be sure to contact us promptly regarding any changes you need to make to your order by emailing us at info@theraceworks.com. If for any reason, you were not able to contact us in time and your order is dispatched, you are of course within your rights to return your order for a refund as long as you contact us within 14 days of receiving your order. If you enter an incorrect shipping address and do not contact us in time to change the address before the order is shipped, we cannot be held responsible and will be unable to issue a refund.

Shortly after placing an order with us, you will receive an order confirmation via email. Once your order is picked, packed, and ready to be dispatched you will receive a second email containing your invoice and a tracking link where you can easily track your parcel's progress.

After an order has been placed you should instantly receive an order confirmation via email. If you cannot locate this email, the first thing you should do is check your spam or junk folder. Still no luck? Please contact us at info@theraceworks.com and be sure to include as much information about your order as you can so we can track it down easily. We will resend your order confirmation along with any additional information you may need as soon as possible. The main reason a customer does not receive an order confirmation email is due to there being a mistake in the email address provided at order placement. If you contact us, we can resolve this issue very easily. Once we have identified your order, we will resend your order confirmation along with any additional information you may need as soon as possible.

If you place an order and then wish to cancel, you are more than welcome to do so. We do, however, require you to be prompt in informing us of this as once the order is dispatched, we are no longer able to cancel it. You will, of course, be within your rights to return your order for a refund, provided you notify us that you wish to return your order within 14 days of receiving it.

Orders placed to UK destinationsMost orders will be delivered within 2-3 working d ays of the order being dispatched, orders travelling over weekends may take longer. Of course, this can change due to factors out of our control once your order is out for delivery. We can however assure you that if your order is placed before 2pm GMT on any weekday, it will be dispatched that same day*. If you are concerned about the whereabouts of your order, please get in contact via email or over the phone. *Orders placed after 2pm GMT on a Friday or on the weekend will be fulfilled on the next working day (Mon-Fri excluding bank holidays/national holidays/prior announced business closure days).

Orders placed to destinations outside of the EU and the UKOrders placed to international (non-EU) destinations are fulfilled from our UK warehouse and will receive our standard UK service outlined above, however, delivery times may vary depending on geographical location in relation to the UK, we quote expected delivery times on our website for all locations we ship to.

Orders placed to destinations inside the European UnionOrders placed to destinations inside the EU are fulfilled through a 3PL based in the Netherlands, we advise a 1 working day handling time before dispatch, additionally, delivery times may vary depending on destination relative to the Netherlands. We quote expected delivery times on our website for all locations we ship to.

We are official distributors and retailers of the stock we sell; we do not manufacture all the goods available on our website. Our products are sourced directly from all officially licenced manufacturers of the brands and teams we offer. Quality control is a key part of the manufacturing process before we take delivery of the goods. Additionally, we also do our best to check all products ourselves before we ship orders to customers. However, some faults/defects can pass through all these checks. On the odd occasion this happens, we may ask for the item to be returned to us, or for the customer to supply images of the damaged/faulty goods. Of course, we will cover the cost of the return shipment. To reimburse you, we require a copy of the return postage receipt along with the details of your nominated bank account to send the funds to (Account name, Account number, and Sort code). Once we have received your faulty return, will we ship out a replacement and reimburse you for the return shipment costs.

Returns with us are simple. For orders placed in the UK or other non-EU destinations, please return your order to the following address:

The Race Works
Norman House, 15 Stephenson Way
Crawley, West Sussex
RH10 1TN
United Kingdom

For orders placed in EU destinations, please return your order to the following address:

Penningweg 32 E
4879 AG Etten-Leur
Netherlands

Within your order will be a returns form, please fill in this form with your 5-digit invoice numbe along with a brief description/explanation as to the nature of the return. This will allow us to easil identify whether you would like a refund or an exchange and swiftly action the correct response. Al this information will be on the returns form within your order. Please note that you will bear th cost of return.

If you receive an order and you would like to send it back, you have 14 days from the day you received your order to inform us that you would like to return your order. This can be done via our email: info@theraceworks.com.

You will then have a further 14 days from when you inform us of your return for us to receive your return. If you do not inform us of your return or return an order outside of the returns window, we have the right to decline your return and return to sender.

We will refund you no longer than 14 days from when we receive your return. However, we deal with returns as soon as we receive them, so most customer's refunds/exchanges are processed as soon as their return is received.

• Returned outside of our returns window.
• Missing any original tags, stickers, or labels.
• Damaged due to wear and tear or misuse.
• Soiled or defective.
• Not in the condition it was delivered in.

You will receive a full refund for the product(s) you return, provided your return meets all the requirements previously discussed in the above sections.

Yes, you are more than welcome to exchange an order for a different size, we just need to be informed of this. You can either email us or leave a written note on the returns form you receive with your order. Once we receive your return, your exchange will be picked, packed then dispatched that same day. The only reason we will decline an exchange is if we don't have your desired size in stock, in this scenario you will simply be refunded. We are available via email if you have any questions or do want further clarification on these points.

All our listed products are 100% genuine. We are proud to be an official distributor and retailer of all the products we sell and have great relationships with some of the biggest suppliers in the industry including New Era, Puma, Castore, and many more. This allows us to sell factory-sealed stock whilst being in the loop for all special edition and exclusive items released throughout the F1 season. Our staff follow the sport and are well educated on all upcoming special edition ranges and products, feel free to ask any questions you may have.

We have recently had our website redesigned to optimize the aesthetics and efficiency for our customer's satisfaction. With a sleek design, smooth graphics, and interactive dropdowns, our website is a scenic walk in the park to navigate, allowing for fun, stress-free shopping. If you know the name of the item you are looking for you can use the search bar on our site, it can also narrow down a search, for example, if you search 'Lando Norris', only products related to Lando Norris will show up, alternatively, you can search for certain race specials by searching specific terms, for example, “Silverstone” or “Monaco”. You can also 'Refine your search' allowing you to filter by colour, clothing type, driver, and team.

We regularly run sale events and communicate via our newsletter, items that have recently launched or been put on sale. We may even send out exclusive discount codes on our newsletter, sign up on our website to ensure you don't miss out.

We focus mainly on selling motorsport items but have recently started selling a wider range of sporting items.

F1 TeamsFerrari, Mercedes, McLaren, Red Bull, Alpine, Haas, Williams, Aston Martin, Alfa Romeo, Alfa Tauri

MotorsportPorsche, BMW, Ayrton Senna, Maserati FE, Pirelli, Ducati, Vespa, VR 46, Aprilia, Formula E, Moto Guzzi

FootballChelsea, Tottenham Hotspur, Manchester United, AC Milan, Celtic, Atletico Madrid, Ireland FA, Scottish FA, Welsh FA, AS Roma

RugbyRugby Football Union, French Federation of Rugby, Stade Toulousain

And many more soon to come!

If you can add a product to your basket, it means that we have that item and size in stock. If you come across a product that you like but you are unable to add your size to your basket, it means that we are currently out of stock of this size. To find out when your size will be back in stock, please contact us via info@theraceworks.com. We should be able to give you a rough date when we will be getting your desired item in or simply let you know that we won't be restocking this item. Certain items, like special editions, are a one time event, they often will not be restocked, get them while stocks last!

Shipping costs are shown at checkout and vary depending on region. We also offer free delivery once you spend over a certain amount, this also varies, by currency and region. All information is displayed at the checkout. To ensure accurate information, fill in your post code / zip code and country.

If you have selected standard delivery your order will be delivered within 2-3 working days of the order being placed. Of course, this can change due to factors out of our control once your order is out for delivery. We can however assure you that if your order is placed before 2 PM on any weekday, it will be dispatched that same day. If you are concerned about the whereabouts of your order, please get in contact via email or over the phone.

If you are expecting a parcel and it hasn't arrived, please get in contact with us via info@theraceworks.com as soon as possible. We are not always notified by our couriers when there are issues with deliveries so often a customer message is the first time, we're made aware of a delivery issue.

Once aware, we will raise a case with our courier/s and work to resolve the problem for you. It can take up to 24 hours for an update and sometimes longer for a full resolution but rest assured, we will do everything we can and keep you informed the entire time.

On the odd occasion, due to factors outside of our control, cases may take longer to resolve. In these circumstances we may only be able to offer you a refund, or send a replacement, once we have either received your order back or our courier has discovered the problem and shared it with us.

• The delivery address you have provided is incorrect. If you input your details incorrectly your parcel will most likely be returned to us, the sender. We will then get in contact with you to gather the correct address and rebook your shipment. Please double-check your details before you purchase. If you happen to notice a mistake after you have placed your order, don't hesitate to get in contact with us and we can amend your address for you.
• You are not there to receive your parcel. Your delivery driver will attempt to deliver your parcel twice, on the third attempt if you are still not there to accept your parcel, it will be returned to us.
• The delivery driver cannot locate your address. If you know that delivery drivers have struggled to find your residence in the past, please provide us with the necessary notes to leave on your shipment to try and ensure a successful delivery. Please note that a delivery note can be a maximum of 40 characters, so these must be kept short and to the point.

Once your order has been picked, packed, and ready to be dispatched you will receive an email containing the invoice for your purchase. On this invoice will be your parcel tracking number along with a link that will take you straight to DHL's 'Track a Parcel' page where you can follow the progress of your parcel.

We accept a range of payment methods (subject to location), including:

• MasterCard
• VISA
• American Express
• Apple Pay
• Google Pay
• Giropay
• iDEAL
• Link
• Revolut
• Cartes Bancaires

And we plan to add more over time.

Where VAT/GST is applicable, it is charged, where it is not charged, it is stated on the product page that the price is ex VAT/GST/BTW/IVA/TVA etc.